RUO means Research Use Only. Our products are supplied for laboratory and research applications only. They are not intended for human or veterinary use.

No. All products sold by Vera Labs are not for human or animal consumption, and not for use in the diagnosis, treatment, cure, or prevention of any disease.

We sell to labs, research teams, and independent researchers who understand and follow RUO handling standards and compliance requirements. You must be 21 or older to place an order.

No. We do not provide medical guidance, dosing, administration, or usage instructions. Our products are supplied only for research purposes.

Add the products you need to your cart, open the cart, and fill in your shipping details and preferred payment method. Then click Place Order. You will get an email right away with your order number and payment instructions.

We accept PayPal, Venmo, Zelle, and Cash App. Your order email includes the payment details and the note to add to your payment so we can match it to your order quickly.

Please send payment within 7 days of placing your order. We will send a couple of friendly reminders along the way. Orders that are still unpaid after 7 days are canceled automatically, and you are always welcome to place a new order.

Yes. First time customers can use code 1storder at checkout for 10% off their first order. Keep an eye on the banner at the top of our site for current promotions.

Orders are processed within 1 to 3 business days after your payment is confirmed. We do not ship on weekends or holidays. You will receive an email with tracking information as soon as your order ships.

We currently ship within the United States only. Ground shipping is $10, 2 Day Air is $15, and Next Day Air is $65. Free ground shipping is available on qualifying orders over $150 when offered in our current promotion, with 2 Day Air available for $10 and Next Day Air for $55. Transit time starts when your order ships. Next Day Air does not deliver on Saturdays.

Your shipping email includes a tracking number. You can also check your order status anytime on our Track Order page.

We work with qualified manufacturing partners and use internal checks to confirm labeling, documentation, and handling. When available, supporting documentation may be provided for reference. Research materials can vary by assay, so documentation should be reviewed as part of your lab’s process.

When available from the manufacturer or batch documentation, we can provide supporting paperwork for reference. Availability can vary by product and batch. Email us with the product name and we will let you know what is available.

Store products according to your lab’s standard handling procedures and any documentation provided with the product. For general guidance, see our Peptide Storage article.

To protect product integrity, all sales are final once an order ships. If your order arrives damaged, defective, or with the wrong item, email support@veralabs.shop within 7 days of delivery with your order number and clear photos, and we will send a replacement or issue a refund. See our Shipping and Returns Policy for full details.

Contact us within 48 hours of the delivered scan and we will help you open a claim with the carrier. We are not able to replace packages the carrier confirms as delivered, so please double check your shipping address before paying.

We keep packaging clean and professional. Shipping labels show only the required shipping information.

Email support@veralabs.shop or use our Contact page. Include your order number if you have one, and we will reply as quickly as possible during business hours.