First order? Get 10% OFF with this code: 1storder and free 2-day shipping with orders over 150$
First order? Get 10% OFF with this code: 1storder and free 2-day shipping with orders over 150$
First order? Get 10% OFF with this code: 1storder and free 2-day shipping with orders over 150$

Shipping and Returns Policy

Our Shipping & Returns Policy explains how VeraLabs processes, ships, and delivers orders, and how returns or refunds are handled. By placing an order, you agree to these guidelines, ensuring clear expectations and a smooth post-purchase experience.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Standard shipping: 6–12 business days worldwide with tracking.

Delays may occur due to:

  • Customs processing

  • Holidays

  • Carrier disruptions

Shipping Cost

  • Free worldwide shipping on all orders

  • Optional expedited shipping when available


Returns & Refunds Policy

60-Day Money-Back Guarantee

We offer a 60-day satisfaction guarantee starting from delivery date.

If you are not satisfied:

  1. Email hello@veralabsco.com

  2. Provide order number and reason

  3. Follow return instructions

Return Conditions

  • Item must be returned (unless instructed otherwise)

  • Must be within 60 days of delivery

  • Must not be intentionally damaged

Refunds

  • Issued after return inspection

  • Processed to original payment method

  • May take 5–10 business days

Shipping fees (if any) are non-refundable unless item is defective.

Exchanges

We replace items if:

  • Defective

  • Damaged

  • Wrong item received


Contact

VeraLabs Customer Support
Email: info@veralab.com
Phone: +0987654321